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CloseTheCall is an AI-powered phone receptionist that answers your business calls 24/7. When a customer calls, the AI picks up in 2 rings, has a natural human-like conversation, answers questions about your services and pricing, and books appointments directly on your calendar. You get instant SMS and email notifications with full call transcripts. It's custom-trained on YOUR specific business data — not a generic script.

After purchase, you'll receive an email with a simple onboarding form. Fill it out with your business details — services, pricing, service area, hours, and any FAQs your customers commonly ask. This takes about 10 minutes. Our team then custom-builds and trains your AI receptionist within 24–48 hours. We'll email you when it's ready and call you if we need any additional info.

Typically 24–48 hours after you submit your onboarding form. We custom-train the AI on your business data, test it thoroughly, and then email you when it's ready to go live. You can book a call with us to see a live demo of YOUR trained AI before going live if you'd like.

We walk you through it step by step — it takes about 2 minutes. On most phones, you simply dial a code like *72 followed by the number we give you. You can forward all calls, or just calls you don't answer (conditional forwarding). We'll provide exact instructions for your specific carrier (AT&T, Verizon, T-Mobile, etc.) in your welcome email.

Absolutely! You have two options: (1) Book a free 15-minute demo call before purchasing — we'll show you a live AI receptionist in action. (2) After purchasing and setup, book a call with us to hear YOUR custom-trained AI handle a test call live. Just email support@closethecall.com or use the booking link on our site.

Not at all. We handle 100% of the technical setup. You fill out one form about your business, and we do everything else — AI training, configuration, testing, and deployment. The only thing you need to do is set up call forwarding on your phone, and we walk you through that step by step.

We have three plans: Starter at $297/mo (150 mins included), Growth at $497/mo (400 mins included), and Domination at $997/mo (1,000 mins included). Each plan has a one-time setup fee. Additional minutes are $0.85/min on all plans. Yearly billing saves 20–40% and includes 50% off setup fees on Growth and Domination plans. See our full pricing page for details.

Your AI receptionist keeps answering calls — we never cut you off. Additional minutes beyond your plan are billed at $0.85 per minute. The average call is 2–3 minutes, so that's about $1.70–$2.55 per extra call. If you're consistently going over, we'll notify you and suggest upgrading to the next plan for better value.

Yearly billing saves significantly: Starter saves 20% ($238/mo vs $297), Growth saves 30% ($348/mo vs $497), and Domination saves 40% ($598/mo vs $997). Plus, Growth and Domination yearly plans get 50% off the setup fee. That means Growth setup drops from $997 to $499, and Domination drops from $1,997 to $999.

The one-time setup fee covers: custom AI training on your specific business data, voice configuration and testing, CRM/calendar integration setup, phone number provisioning, and initial quality assurance testing. This isn't a templated setup — we custom-build your AI receptionist from scratch based on your services, pricing, and customer needs.

No contracts, ever. Monthly plans can be cancelled anytime. Yearly plans are billed annually but you can cancel renewal at any time. We believe in earning your business every month — if we're not delivering value, you shouldn't be locked in.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover) through Stripe, our secure payment processor. All transactions are encrypted with bank-level security.

The average call is 2–3 minutes, costing about $1.70–$2.55 per extra call. If even 1 in 4 of those calls books a job worth $500, that's $125 in revenue for $2.55 spent — a 49x return. Compare that to a human receptionist at $17–25/hour. The ROI is enormous.

After you fill out our onboarding form, our team uses your business information to custom-train an AI model specifically for your company. We input your services, pricing, service area, hours, common customer questions, booking preferences, and emergency protocols. The AI doesn't just read a script — it genuinely understands your business and can hold natural conversations about it.

Yes — this is one of our biggest differentiators. We don't just set it and forget it. We continuously monitor call quality, retrain the AI based on real conversations, and update it whenever your business changes — new services, pricing updates, seasonal offers, staffing changes. Growth and Domination plans include scheduled optimization calls with our team. Your AI gets smarter every month.

The vast majority cannot tell. Our AI uses natural conversational patterns, handles interruptions, asks clarifying questions, and responds with appropriate tone and pacing. It sounds like a friendly, professional receptionist — because that's exactly what it's trained to be. Customers care about getting helped quickly, not whether it's AI or human.

Just email us at support@closethecall.com or let us know on your next optimization call. We'll update your AI within 24 hours. Seasonal promotions, new services, pricing changes, expanded service areas — we handle all updates at no additional cost.

The AI knows its limits. For complex questions, custom quotes, or situations it's not sure about, it gracefully lets the caller know it'll have someone call them back, takes their info, and sends you an alert immediately. For emergencies, calls get routed directly to your phone. You set the rules for what constitutes an emergency.

Yes. We currently serve 12+ home service industries including plumbers, HVAC, electricians, handymen, roofers, locksmiths, appliance repair, garage door repair, pool service, pest control, window & door, and painting contractors. The AI is trained to understand industry-specific terminology, common customer questions, and urgency levels for each trade. If your industry isn't listed, email us at support@closethecall.com and we'll check if we can support you.

The AI connects to your Google Calendar, Outlook, or Apple Calendar. When a customer wants to book, it checks your real-time availability, suggests open slots, and confirms the appointment — all during the call. You get an SMS and email notification with all the details.

We integrate with most popular CRMs used by home service businesses including ServiceTitan, Housecall Pro, Jobber, FieldPulse, and more. Starter plan includes basic CRM integration; Growth and Domination include advanced integration with custom field mapping. Don't see your CRM? Ask us — we're adding new integrations regularly.

After every call, you receive an instant SMS and email with: caller's name and number, reason for calling, full conversation transcript, and any action taken (appointment booked, callback requested, emergency flagged). You're never out of the loop.

You define what counts as an emergency for your business (e.g., burst pipe, no heat in winter, electrical sparking). When the AI detects an emergency, it immediately transfers the call to your mobile phone. If you don't answer, it takes the caller's info and sends you an urgent alert. You set the rules — the AI follows them perfectly.

Available on Growth and Domination plans. If a call somehow doesn't connect, an automatic SMS is sent to the caller within seconds: "Hey! Sorry we missed your call. How can we help?" This recovers leads that would otherwise go to a competitor. It's one of our highest-ROI features.

Yes — call recording is available on Growth and Domination plans. You can listen to any call through your dashboard, review transcripts, and even flag calls for our team to review during your optimization sessions. All recordings are stored securely and accessible anytime.

The Domination plan supports up to 3 locations with separate phone numbers and a unique AI persona for each. Each location gets its own custom training, and you get a centralized dashboard to see everything in one place. Need more than 3 locations? Contact us for a custom enterprise plan.

First, double-check your call forwarding is active by calling your business number from another phone. If it rings your mobile instead of the AI, try re-enabling forwarding using the instructions in your welcome email. If it still doesn't work, email support@closethecall.com with your carrier name and phone model — we'll troubleshoot it within hours.

Email us immediately at support@closethecall.com with the call details. We'll review the transcript, identify the issue, and retrain the AI within 24 hours to prevent it from happening again. This is part of our continuous improvement process — every correction makes the AI smarter.

Check your spam/junk folder for emails. For SMS, make sure the number we text from isn't blocked on your phone. If issues persist, email support@closethecall.com and we'll verify your notification settings and resend any missed alerts.

Email us at support@closethecall.com with your new number. We'll update your call forwarding setup within a few hours. There's no additional charge for this.

Starter plan: email support with 24hr response. Growth plan: priority support with 4hr response. Domination plan: dedicated account manager with same-day response. All plans can reach us at support@closethecall.com.

Email support@closethecall.com and we'll process your cancellation within 24 hours. No cancellation fees, no hoops to jump through. We may ask why you're leaving so we can improve, but there's zero pressure to stay.

Try CloseTheCall for 30 days. If you don't book at least 10 more jobs, capture 50+ new leads, or save 20+ hours of phone tag — we refund 100% of your subscription AND pay you $100 for your time. No questions asked. The setup fee is non-refundable as it covers the custom AI training work already completed. See our full refund policy.

Absolutely. All data is encrypted in transit and at rest. We never share your business information with third parties. Call recordings are stored securely and only accessible by you. See our full privacy policy for details.

Yes, anytime. Email us and we'll switch your plan immediately. If upgrading, you'll be prorated for the remainder of your billing cycle. If downgrading, the new rate takes effect at your next billing date.

CloseTheCall currently serves businesses in the United States and Canada. We support English-language calls. If you're in another country or need multilingual support, email us at support@closethecall.com to discuss options.