Important: This Disclaimer governs your understanding of the limitations of our Service, the nature of our marketing claims, and the boundaries of our legal responsibility. Please read it in conjunction with our Terms of Service, Privacy Policy, and Refund & Guarantee Policy.
01Earnings & Revenue Disclaimer
THE INCOME, REVENUE, AND RESULTS FIGURES APPEARING ON THIS WEBSITE, IN OUR MARKETING MATERIALS, IN OUR ADVERTISEMENTS, AND IN ANY SALES COMMUNICATIONS ARE ILLUSTRATIVE EXAMPLES BASED ON INDUSTRY AVERAGES AND HYPOTHETICAL CALCULATIONS. THEY ARE NOT GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF YOUR SPECIFIC RESULTS.
CloseTheCall.com makes no guarantee, express or implied, that any customer using our Service will achieve any particular level of revenue, profit, lead volume, bookings, customer acquisition, or business growth.
When we state figures such as "stop losing $15,000/month to missed calls," "recover $500 per missed call," or any similar financial claims in our advertising or on our website, these figures represent illustrative calculations designed to demonstrate the potential impact of missed calls, not actual results you will necessarily achieve. These figures are based on:
- Industry-average job values for home service businesses published in trade research
- Estimated missed-call rates based on industry surveys
- Hypothetical scenarios that assume all calls that currently go unanswered would be converted to booked jobs if answered — a scenario that overstates likely actual outcomes
Your actual results will depend on a wide range of variables described in Section 3 below. Some customers achieve results that exceed these illustrative figures. Many customers achieve more modest results. Some customers may see no improvement or may not be a good fit for our Service.
02How Our Revenue Figures Are Calculated — Full Transparency
In the interest of full transparency, here is exactly how we arrive at the figures used in our marketing:
Example Calculation: "$15,000/Month in Missed Revenue"
This figure is constructed as follows:
Assumption 1: A typical home service business receives ~50 calls per week = ~200 calls/month
Assumption 2: Industry research suggests 30–40% of calls go unanswered when the owner is on a job = ~60–80 missed calls/month. We use 50 for this illustration.
Assumption 3: Average job value of $300 (low end for plumbers, HVAC, electricians, roofers)
Assumption 4: 100% conversion rate of answered calls to booked jobs (this is an aggressive assumption for illustrative purposes)
Calculation: 50 missed calls × $300 per job = $15,000/month
Reality check: Not every missed call is from a new customer. Not every answered call converts. Your actual missed revenue is likely lower than this figure. The purpose of this calculation is to illustrate the category of opportunity, not to predict your precise results.
Example Calculation: "$500 Per Missed Emergency Call"
Basis: Emergency plumbing, HVAC, and electrical calls typically result in service calls of $400–$800 or more for diagnosis and immediate repair.
$500 represents the low-to-mid-range value of a single emergency service call in these trades.
We present these calculations because we believe in transparency. We want you to understand exactly what these numbers mean — and what they don't mean — before you make a purchasing decision.
03Factors That Affect Your Results
Your actual results from using CloseTheCall.com will be significantly influenced by the following factors, many of which are outside our control:
Business-Specific Factors
- Your current call volume: The Service can only book calls that come in. Businesses with very low call volumes will see more modest absolute results than those with high call volumes, even if the percentage improvement is similar.
- Your industry and average job value: A roofer with $8,000 average projects will see dramatically larger dollar impacts from recovered calls than a window cleaner with $150 average jobs.
- Your existing booking infrastructure: If you already have a highly efficient booking system, the incremental improvement from our Service may be smaller.
- The quality of your business information provided to the AI: The AI performs better when trained on accurate, comprehensive, up-to-date information. Vague or incomplete onboarding leads to less effective call handling.
- Your responsiveness to AI-generated leads: The AI books appointments and captures leads, but if you don't show up for appointments or follow up on captured leads, results will suffer.
- Your pricing and competitive positioning: The AI can book appointments, but whether callers choose you over competitors depends on your pricing, reviews, and market reputation — factors we cannot influence.
Market & Environmental Factors
- Local market competition: In highly competitive markets, captured calls may not always convert to booked jobs.
- Seasonal demand patterns: HVAC businesses in warm climates have very different seasonal call patterns than roofers in hail-prone regions. Off-peak periods will naturally show lower raw results.
- Economic conditions: Consumer spending on home services is affected by interest rates, housing market conditions, and local economic health.
- Geographic service area: Businesses serving dense urban or suburban areas typically receive higher call volumes than rural businesses.
AI Performance Factors
- Caller behavior: Some callers will hang up when they realize they are speaking with an AI, regardless of how sophisticated or natural-sounding the AI is.
- Call quality: Poor phone connections, heavy background noise, and strong accents can affect the AI's ability to accurately understand and respond to callers.
- Unusual call scenarios: Calls involving complex negotiations, angry customers, billing disputes, or highly unusual service requests may not be handled as effectively as standard service inquiry calls.
04Testimonials & Case Studies Disclaimer
Testimonials, success stories, and case studies presented on this website, in our emails, or in any other marketing materials represent individual customer experiences. They are provided for illustrative purposes only and are subject to the following conditions:
- Testimonials are provided by real customers with their permission. We do not fabricate, invent, or materially alter testimonials.
- Results described in testimonials are the results of specific individuals under specific circumstances and are not necessarily typical or representative of what all customers will experience.
- We may provide incentives (such as service credits or discounts) for customers who provide testimonials. Where this is the case, we will disclose it in compliance with FTC guidelines (see Section 13).
- Customer situations change. A testimonial describing strong results from one year may not reflect ongoing results for that customer or results for other customers.
- We cannot independently verify all claims made by customers in their testimonials, though we make reasonable efforts to confirm the authenticity of testimonial providers.
Typical results: Based on our customer base, customers who complete full onboarding and actively forward calls to our system for a minimum of 30 days generally report answering a higher percentage of inbound calls than before using our Service. Revenue impact varies substantially and depends on the factors described in Section 3.
05AI Performance Disclaimer
Our AI Receptionist is a sophisticated technology product designed to handle inbound service calls professionally and naturally. However, artificial intelligence technology has inherent limitations, and you should understand these before relying on our Service as the sole call-handling mechanism for your business.
5.1 — AI Limitations
- Not infallible: The AI may misunderstand caller intent, mishear words, or fail to respond appropriately in unusual conversational situations.
- Not a replacement for human judgment: Complex service negotiations, sensitive complaints, or calls requiring nuanced human empathy may not be handled as effectively as they would be by a trained human receptionist.
- Knowledge boundaries: The AI responds based on the information you provide during onboarding. It does not know information you haven't told it. If your prices change, your services expand, or your availability shifts, the AI will continue operating on outdated information until you update it in your dashboard.
- Dependency on call quality: The AI requires clear audio input. Very poor phone connections may cause call failures or misunderstandings.
- Language limitations: Our AI primarily handles calls in English. Limited Spanish-language capability may be available on certain plans; check your plan features for details.
5.2 — Monitoring Responsibility
You are responsible for monitoring AI performance through your dashboard. We strongly recommend reviewing a sample of call transcripts weekly to ensure quality. If you identify AI errors or issues, report them to support@closethecall.com promptly. We continuously update and improve the AI, but monitoring and feedback are collaborative responsibilities.
5.3 — AI Disclosure to Callers
Our AI Receptionist is programmed to acknowledge that it is an AI assistant if a caller directly and sincerely asks whether they are speaking with a human or an AI. We do not permit or support programming the AI to falsely claim to be human. You may not instruct the AI to deceive callers about its nature.
06No Legal or Compliance Advice
Nothing on this website, in our Terms of Service, in our Privacy Policy, or in any communication from CloseTheCall.com or its employees, agents, or representatives constitutes legal advice. We are not a law firm. We do not provide legal services.
Specifically, the following content on our website and in our legal documents is provided for informational purposes only and does not constitute legal advice:
- Our summary of call recording laws and which states require all-party consent
- Our description of TCPA requirements
- Our descriptions of GDPR, CCPA, PIPEDA, or other privacy law requirements
- Any other references to federal, state, provincial, or local laws or regulations
Laws change frequently. Our summaries may be incomplete, simplified, or may not reflect the most current legal standards. You must consult with a licensed attorney in your jurisdiction before making decisions about call recording, data collection, telemarketing, or any other legally regulated activities in connection with our Service.
CloseTheCall.com, Quantum AI WebApps Digital LLC, and their respective officers, directors, employees, and agents expressly disclaim any liability for any action taken or not taken based on any legal information provided on this website or in our documents.
07No Medical Advice
Nothing on this website constitutes medical advice. Our Service is a business productivity tool and has no health-related purpose. This disclaimer is included for comprehensive legal protection only.
08Third-Party Links & Services
Our website and Service may contain links to or integrations with third-party websites, applications, and services, including but not limited to Google Calendar, Microsoft Outlook, various CRM platforms, Stripe, and telephony providers. These links and integrations are provided for convenience and do not constitute endorsement of the linked sites or services.
We have no control over, and accept no responsibility for:
- The content, accuracy, privacy practices, or security of any third-party website or service
- The availability or performance of third-party services
- Any losses, damages, or other consequences arising from your use of third-party services
- Any data breaches, unauthorized access, or data loss occurring on third-party platforms
Your use of third-party services is governed entirely by those services' own terms and policies. We strongly encourage you to review the privacy policies and terms of service of any third-party platforms you connect to our Service.
09Accuracy of Website Content
We make reasonable efforts to ensure that the information on this website is accurate, current, and complete. However, we make no warranties or representations about the accuracy, completeness, reliability, or timeliness of any content on our website, including:
- Pricing information (which may change without immediate update to all pages)
- Feature descriptions (which reflect our current Service and may not reflect planned changes)
- Industry statistics and research figures cited in our marketing materials
- Any third-party information referenced or linked on our website
We reserve the right to update, modify, correct, or remove any website content at any time without prior notice.
10Forward-Looking Statements
Certain statements on our website and in our marketing materials may constitute "forward-looking statements," including statements about our planned features, future capabilities, development roadmap, and anticipated improvements to our AI technology. These forward-looking statements are based on current expectations and assumptions and are subject to risks and uncertainties.
Actual future features, capabilities, and improvements may differ materially from those described in forward-looking statements. We undertake no obligation to update forward-looking statements to reflect changed circumstances, new information, or future events, except as required by law.
11Not a Substitute for Professional Advice
Our Service is a call-answering and booking automation tool. It is not a substitute for professional advice in any field, including but not limited to:
- Legal advice: Do not rely on our Service or any AI-generated call content as legal guidance for your business or your callers
- Financial or tax advice: Revenue projections or financial information provided in our marketing are not financial advice
- Business strategy advice: While we provide guidance on best practices for using our Service, we are not business consultants and our recommendations should not replace professional business advice
- Technical or safety guidance: The AI should not be relied upon to provide technical safety information to callers facing emergency situations
12Affiliate & Referral Relationships
CloseTheCall.com may participate in affiliate marketing programs or referral arrangements with third-party companies. When we recommend third-party tools, platforms, or services, we may receive a referral fee or commission if you purchase those services through our links.
Any such relationships do not affect the editorial integrity of our recommendations. We only recommend tools and services that we believe are genuinely useful for our customers. All material affiliate or referral relationships will be disclosed in the relevant content in compliance with FTC guidelines.
13FTC Compliance Statement
In compliance with the Federal Trade Commission's guidelines regarding testimonials, endorsements, and advertising disclosures (16 C.F.R. Part 255):
- Testimonials: Individual results described in testimonials are not typical. Results vary significantly based on the factors described in Section 3 of this Disclaimer.
- Endorsements: Any endorsements from customers, industry figures, or influencers reflect honest opinions of those individuals based on their actual experience with our Service. Where compensation (monetary or in-kind) was provided, this is disclosed.
- Revenue claims: All income and revenue figures used in marketing are hypothetical illustrations, not guarantees. They represent what is theoretically possible under favorable conditions, not what you should expect as typical results.
- Affiliate relationships: Any material connections between CloseTheCall.com and third parties whose products or services are recommended on our platform are disclosed as described in Section 12.
14Contact
Questions about this Disclaimer, our marketing claims, or our compliance practices can be directed to:
This Disclaimer was last reviewed and updated on February 19, 2026. It is effective as of that date and supersedes all prior disclaimer versions. We recommend reviewing this Disclaimer periodically, as it may be updated to reflect changes in our busin